2 days in surgery assessment unit

by Janet Metcalfe,
During lockdown - early May- I was admitted by Ambulance directly to an emergency assessment unit. At the time we were all obsessed at home with disinfecting everything and keeping our distance. Yet during my 2 days on the unit I saw patients lined up on chairs immediately next to one another. Then a patient would go off somewhere for tests, meanwhile someone else would take up the chair with no disinfecting in between. Doors were opened by many various hands.


I returned home really concerned that I may have picked up COVID, whilst in hospital.

(several months later I observed much more rigor at my hairdressers.)


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Admin Commented Karen.Evans over 1 year ago
We are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.
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