Access to primary care

by Kendal123,
I have watched the clip in regard to GP surgeries where Dr Russell states “we are here and we are open”. Unfortunately this isn’t my or my families experience. After making contact with my surgery through ask my GP regarding some pain following a very recent TIA I was offered a telephone appointment in 13 days time or told if urgent ring out of hours after 6.30 via NHS 111. The pain isn’t urgent it’s a primary care issue and should be dealt with at primary care level before it does become an emergency. I’m struggling to understand who is making decisions at triage as to why this is acceptable to leave someone in pain for 13 days!!! I completely understand that demand is high at present however 13 days to even speak to a GP seems unacceptable
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